Q & A
2014/7/31
I write this Q & A from frequently asked.
Most of our time and our attention spent for create.
Many time we are working with complicated and big data.
When problem with our product, welcome to do support.
If you can find here answer, we will be glad.
.................................................................
Q1: Can you sell me only 1 part of this product?
A: Only if we think we sell it for everybody.
Because we found many problem for example:
- Make new product separating and register to sell need time and attention for not making mistake, same like all other products.
- It can be confusing when update and it can escape of update.
- Prepare always for redelivery, no matter for 1 person.
...........................................................................
Q2: Can you sell me dae file?
A: No, at this moment not selling dae file. We will write in this page when we change that.
...........................................................................
Q3: Can you make me custom work?
A: Currently not doing custom work.
............................................................
Q4: "Color sample HUD" doesn't work.
A: This HUD is only for watch, for easy to select colors. Not scripted.
...................................................................
Q5: I can not transfer "Color sample HUD" to my partner.
A: Please read copyright before your purchase.
Not allowed giving mesh and textures with full permission to another avatar.
If you want gift to another avatar, please use gift option.
......................................................................
Q6: When update, I couldn't receive the box from sender.
A: You can use redelivery terminal at my shop. Always latest version in redelivery terminal and terminal working 24 hours.
In that way you don't need wait that we log in.
...........................................................
Q7: Do you have update group?
At this moment we don't have update group or subscriber.
Or you could sort "newest first" in MP.
Or you could come to watch "new" section at my shop inworld.
Usually we have newest thing rezzed.
Usually each 3~7 days we have something new.
............................................................
Q8: I can't select small mesh faces.
A: You can try following.
1) You can try put mesh with background of sky.
Many time from rear side of mesh it select better.
2) First change 1 full texture(texture of small mesh face). After select big dimension mesh face for change texture.
3) First select all faces.
After Shift and click the faces to deselect faces you don't want change. Last face is where you want change.
............................................................
Q9: I have question not related to your product but about SL.
A: We don't teach. We always google when we have question. If that is things only can know LL, we ask to SL support.
Most of our time and our attention spent for create.
Many time we are working with complicated and big data.
When problem with our product, welcome to do support.
If you can find here answer, we will be glad.
.................................................................
Q1: Can you sell me only 1 part of this product?
A: Only if we think we sell it for everybody.
Because we found many problem for example:
- Make new product separating and register to sell need time and attention for not making mistake, same like all other products.
- It can be confusing when update and it can escape of update.
- Prepare always for redelivery, no matter for 1 person.
...........................................................................
Q2: Can you sell me dae file?
A: No, at this moment not selling dae file. We will write in this page when we change that.
...........................................................................
Q3: Can you make me custom work?
A: Currently not doing custom work.
............................................................
Q4: "Color sample HUD" doesn't work.
A: This HUD is only for watch, for easy to select colors. Not scripted.
...................................................................
Q5: I can not transfer "Color sample HUD" to my partner.
A: Please read copyright before your purchase.
Not allowed giving mesh and textures with full permission to another avatar.
If you want gift to another avatar, please use gift option.
......................................................................
Q6: When update, I couldn't receive the box from sender.
A: You can use redelivery terminal at my shop. Always latest version in redelivery terminal and terminal working 24 hours.
In that way you don't need wait that we log in.
...........................................................
Q7: Do you have update group?
At this moment we don't have update group or subscriber.
Or you could sort "newest first" in MP.
Or you could come to watch "new" section at my shop inworld.
Usually we have newest thing rezzed.
Usually each 3~7 days we have something new.
............................................................
Q8: I can't select small mesh faces.
A: You can try following.
1) You can try put mesh with background of sky.
Many time from rear side of mesh it select better.
2) First change 1 full texture(texture of small mesh face). After select big dimension mesh face for change texture.
3) First select all faces.
After Shift and click the faces to deselect faces you don't want change. Last face is where you want change.
............................................................
Q9: I have question not related to your product but about SL.
A: We don't teach. We always google when we have question. If that is things only can know LL, we ask to SL support.
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